Delivery & Shipping
UK Delivery - £4.95 per order
Allow 7 working days for standard items.
Allow up to 21 days for bespoke items:
Some large bespoke orders such as sofa cushions will incur a postal surcharge.
We will notify you if any postal charges are above £4.95.
International Delivery:
As our products vary considerably in size and weight, postage is charged at cost.
For international orders only, the delivery cost will be calculated based on the total weight of your order and the destination. If the final delivery cost exceeds our standard international delivery charge of £9.00 you will be notified.
Carriers
We use the following carriers for delivery:
| The Royal Mail | www.royalmail.com | Tel: 08457 740 740 |
| S.P.D.S | www.spds.co.uk | Tel: 01355 234 807 |
| Parcel Force | www.parcelforce.co.uk | Tel: 08708 501 150 |
Returns
Standard Items:
If for any reason you are unhappy with your purchase, we will be happy to offer a full refund or an exchange within 21 days of receiving your delivery. Orders must be returned in their original packaging unused and in resaleable condition. Postal charges on returned items are charged at the customer's expense. We strongly advise obtaining a proof of posting document from the post office when returning items to us.
Bespoke Items:
We are unable to offer refunds on bespoke items.
